With a 360 degrees stakeholders’ perspective, we have a strong values of CSR and we see it as integral to how we do business. Managing CSR well will allow us to identify potential risks and opportunities to the NYT&B Inc USA Group and respond to areas of performance where we fall behind. Our approach is built around three principles:
PRODUCTS/SERVICES:
We aim to ensure that what we sell is produced in an ethically and environmentally responsible manner.
PEOPLE:
By producing, distributing and selling our products and services we create employment opportunities. But we want to do more than just provide jobs. We aim to provide a mix of benefits for everyone who works with us. We also encourage the same approach to employment amongst our strategic alliances through our Golden Sourcing Rules.
QUALITY:
We believe in keeping customer needs as our primary focus since they define the reason for our existence. We are fully committed to meet our customer expectations for both product and services by implementing the following:
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Customer feed back tracking system as the basis of our continual improvements;
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To make NYT&B Inc USA a learning organization for continuous up gradation and development of our employees; and
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Creating higher benchmark of customer satisfaction through innovation and creativity.